Basa7 Privacy Policy — Your Data, Our Responsibility

1 Introduction & Scope

Basa7 is an international-standard online gaming platform built specifically to serve players in Bangladesh. We believe the privacy of your personal information is a fundamental right. This Privacy Policy ("Policy") applies to the basa7.win website and all related services.

This Policy explains in detail what information basa7 collects, why it is collected, how it is used and stored, and what rights you have over your data. Our goal is to be fully transparent with you and to earn your trust.

Basa7's Privacy Policy is built in accordance with international data protection standards. We follow industry best practices to safeguard user data. If you have any questions, feel free to reach out to our support team at any time.

• This Policy applies to all pages of the basa7.win website.
• This policy applies whether you access the site from a mobile device or desktop.
• When visiting third-party websites, their own privacy policies will apply.
• This Policy forms an integral part of our Terms and Conditions.

2 What Types of Information We Collect

Various types of information are collected when you create an account and use our services on basa7. The table below provides a full breakdown:

3 Purpose & Use of Data Collection

Basa7 collects your information for specific, legitimate purposes only. We never use your data beyond those stated purposes. The primary purposes are:

• Account Management: Information is required to create, verify, and manage your basa7 account.
• Financial Transactions: Financial information is used to process deposits and withdrawals and to prevent fraud.
• KYC & Legal Obligations: Age and identity verification is carried out to meet the requirements of our international gaming licence.
• Service Improvement: Usage patterns are analysed to improve your gaming experience.
• Customer Support: Our support team uses your information to resolve issues.
• Promotions & Offers: To send you relevant bonuses and offers based on your preferences.
• Security: To manage security measures that prevent account hacking and fraud.
• Responsible Gaming: To identify unusual gaming behaviour and provide timely support.

Basa7 never sells your information to advertisers or shares it with third parties without your consent. Your privacy matters to us far more than any business interest.

4 Data Sharing & Third Parties

Basa7 shares your personal information with third parties only in very limited, specific circumstances. Details are outlined below:

• Payment Processors: Only the minimum information required to process transactions is shared with payment providers such as Mobile Banking, Nagad, and Rocket.
• Legal Authorities: We are legally required to disclose information under government directives or court orders.
• Game Providers: Gaming service providers only receive the data necessary to operate the games.
• Fraud Prevention: Limited data may be shared with fraud detection services.

5 Cookies & Tracking Technologies

The basa7.win website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for maintaining login sessions and core site functionality.
• Functional Cookies: Used to remember your language preferences and settings.
• Analytics Cookies: Used to analyze site usage and improve our services.
• Security Cookies: Helps prevent fraud and unauthorized access.

You can manage cookies by adjusting your browser settings. However, disabling certain cookies may limit some functionality on the site. We recommend keeping essential cookies enabled.

6 Data Retention Period

How long basa7 retains your data depends on the type of information and applicable legal requirements. We keep data only for as long as necessary.

• Active account data is retained until the account is closed.
• Financial transaction records are retained for a minimum of 5 years in accordance with legal obligations.
• KYC documents are retained for a defined period in line with international regulatory standards.
• After an account is closed, personal information is deleted once the required retention period has passed.
• Customer service conversations are typically retained for up to 2 years.

7 Your Data Rights

As a basa7 user, you have several important rights over your personal information. We fully respect and uphold each of these rights.

8 Minor Protection

Basa7 is fully committed to keeping minors away from online gaming. Our platform is strictly for individuals aged 18 and above.

• Age is verified at registration, and date of birth is confirmed during the KYC process.
• No one under the age of 18 may register; any such account will be terminated.
• We do not knowingly collect or store any information from minors.
• If any data belonging to a minor is collected, it will be deleted as soon as we become aware.
• We act promptly on requests from parents or guardians.

9 Data Security Measures

Basa7 uses industry-leading security technology to protect your information. Our multi-layered security infrastructure keeps your data safe at all times.

• 256-bit SSL/TLS Encryption: All data transmissions are conducted through encrypted channels.
• Two-Factor Authentication (2FA): Two-factor authentication is available for added security.
• Firewall Protection: An advanced firewall system prevents unauthorised access.
• Regular Security Audits: Third-party security experts conduct regular audits of our systems.
• Data Backup: Your information is securely backed up to ensure it is never lost in the event of an issue.
• Limited Access Policy: Only authorized personnel may access your information on a need-to-know basis.

Please note that 100% security on the internet cannot be guaranteed. You are responsible for keeping your password confidential and using a secure internet connection. If you notice any suspicious activity, please report it to us immediately.

10 Privacy Policy Updates

Basa7 may update this Privacy Policy from time to time. Changes may be driven by new legal requirements, technological developments, or improvements to our services.

• For significant changes, we will notify you at your registered email address.
• The updated policy will show a "Last Updated" date at the top of the page.
• Continued use of the site after any changes will be considered acceptance of the updated policy.
• If you disagree with any policy changes, you have the right to close your account.

We recommend visiting this page regularly to stay up to date with our latest Privacy Policy. We are always committed to keeping you transparently informed of any policy changes.

11 Contact & Complaints

If you have any questions, concerns, or complaints about our Privacy Policy, don't hesitate to reach out. We're available 24/7, every day of the week.

We take every privacy-related request you make seriously. Maintaining your trust and confidence is our ultimate goal. basa7 is always committed to ensuring a safe and enjoyable gaming experience for you.